The Questions Serious Partners Ask First

Requirements vary by market, so we start from your side: tell us the destination and we map the list with you. Every shipment ships with the standard export pack: commercial invoice, packing list, certificate of origin, product specification and composition sheets, CE documentation and product artwork files. Where your market classifies nose strips or mouth tape as a registered device rather than general merchandise, our team prepares the technical dossier alongside your local regulatory agent.

For most Asian destinations, sea freight runs a few weeks port-to-port before local customs clearance, while air freight is available for launch stock and samples in a matter of days. Exact transit times, Incoterms and lead time from purchase order to dispatch are confirmed for your specific route before you commit to a first order.

Yes. MOQs are set per SKU and per territory, and we deliberately size the first order so it can be cleared by a single launch campaign rather than sitting in your warehouse. Your MOQ, pricing tiers and reorder thresholds are shared in the business pitch deck and confirmed on the partnership call.

Every batch is manufactured to medical-quality standards with full production traceability and ships with its batch documentation. Units with manufacturing or packaging defects, verified within the claim window set out in the distribution agreement, are replaced or credited against your next shipment. Shelf life and storage conditions are stated per SKU so you can plan stock rotation with confidence.

National exclusivity is the model, not an upgrade: we appoint one distributor per country. It's granted for an initial term against agreed annual volume and marketing commitments, and renews for as long as those are met. If a territory already has an appointed partner, we'll tell you on the first call rather than let you build a plan around it.

Shelf life and storage conditions are stated in the specification sheet for each SKU, and every batch carries a lot code and expiry date printed on the pouch so you can plan stock rotation and sell-through.

Yes, inside your appointed territory: your own webshop, marketplaces and social commerce included. We only ask that pricing and presentation follow the brand guidelines, and that you don't sell across into another partner's country.

Yes. We ship a sample pack to shortlisted applicants so you and your team can test the products yourselves and use them in presentations to retail buyers in your market.